AIG Tone of Voice — Global & Expert

Tagline: "Insurance at the Heart of Progress"

Industry: Insurance / Risk Management

Sector: Insurance

How AIG Communicates

AIG communicates with a global, expert and progressive voice using professional language. Their sentences are primarily statements in the present tense. Their messaging is figurative. Their tagline, "Insurance at the Heart of Progress", captures this voice. The central tension in AIG's communication is risk vs. progress, which shapes every message they craft. Their mission is to help businesses and individuals prepare for and manage risk.

Tone Words

AIG's brand voice is defined by the following tone words: Global, Expert, Progressive.

Communication Style

  • Language Style: Professional
  • Sentence Type: Statement
  • Tense: Present
  • Expression: Figurative

AIG Brand Story

AIG insures the world's most complex risks, from skyscrapers to space launches. After rebuilding post-2008, the company focuses on specialty commercial insurance.

Brand Message

Complex insurance solutions for businesses worldwide

Brand Mission

Help businesses and individuals prepare for and manage risk

Brand Positioning

Core Concept: Enabling Progress

Central Tension: Risk vs. Progress

Frequently Asked Questions About AIG

What is AIG's tone of voice?

AIG uses a global, expert, progressive tone of voice. Their communication is professional, typically using statement-style sentences in the present tense. Their tagline "Insurance at the Heart of Progress" exemplifies this voice.

How does AIG communicate with customers?

AIG insures the world's most complex risks, from skyscrapers to space launches. After rebuilding post-2008, the company focuses on specialty commercial insurance.

What is AIG's brand message?

AIG's core message is about Complex insurance solutions for businesses worldwide. Their concept "Enabling Progress" drives their mission: Help businesses and individuals prepare for and manage risk.

What makes AIG's brand voice unique?

AIG stands out through their global, expert, progressive communication style. Their central brand tension — "Risk vs. Progress" — shapes every message they craft in the Insurance sector.

What language style does AIG use?

AIG uses professional language with figurative messaging. Their sentences are typically statement in structure, using the present tense.